Return Policy
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Eligibility for Returns:
- We want you to be completely satisfied with your purchase. If you are not happy with an item, you can return it within 30 days of receipt for a full refund or exchange.
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Conditions for Returns:
- Items must be unworn, unwashed, and in their original condition with all tags attached. Please ensure that returned items are packed securely to prevent damage during transit.
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Return Process:
- To initiate a return, please contact our customer service team at [customer service email] or use the return request form on our website. You will receive instructions on how to proceed with your return.
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Return Shipping:
- Customers are responsible for the return shipping costs unless the item is defective or the wrong item was sent. We recommend using a trackable shipping service to ensure your return is received.
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Refund Processing:
- Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. The refund will be issued to the original payment method used at the time of purchase.
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Exchanges:
- If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
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Final Sale Items:
- Please note that items marked as final sale are not eligible for returns or exchanges.